White Rose Training Insights

That was a challenging morning!

On occasions, such as this week, White Rose Training help out other companies to deliver a course where they have no trainers in the Yorkshire area, which include many national training brokers (companies that operate as a ‘middleman’ service. They handle the administration of your training but don’t actually directly provide any of the training itself).

Several issues contributed to the cancellation of a course today: Inadequate facilities, (no adequate training space), miscommunication or misrepresentation (a 6-hour regulated course was scheduled for 4 hours) and the fact that the broker who took the booking then sub-contracted to another broker who then contracted White Rose Training to deliver the training.

Question: How can this situation be avoided again, saving the additional costs and inconvenience to the customer?

Answer: By booking directly with White Rose Training Yorkshire with the following benefits:.

• Direct Communication: When you book directly with us, you have direct communication with our team. This means there's less chance of miscommunication or misunderstanding, as you can convey your requirements, expectations, and preferences directly to us.

• Customisation: Direct communication also allows for better customisation of the training program to meet your specific needs. You can work closely us to tailor the content, duration, and format of the training to align with your objectives and the needs of your team or organisation.

• Cost-effectiveness: By eliminating the middleman (the agency), you will find more competitive pricing with us. Agencies typically add a markup to the cost of services, so booking directly with us will save you money.

• Flexibility: Direct booking often provides greater flexibility in terms of scheduling and making changes to the training program. You can discuss scheduling options directly with us and adjust as needed without having to go through a third party.

• Quality Assurance: Booking directly allows you to conduct thorough research and due diligence on White Rose Training to ensure we have the expertise, experience, and credentials to deliver high-quality training. You can review testimonials, case studies, and credentials directly from our website.

• Accountability: When you book directly with White Rose Training, you establish a direct relationship with us, which can enhance accountability. If there are any issues or concerns during the training process, you can address them directly with us to find solutions.

• Long-term Relationship Building: Establishing a direct relationship with White Rose Training can facilitate long-term collaboration and partnership opportunities. This can lead to ongoing training and development initiatives tailored to your evolving needs, as well as potential discounts or perks for repeat business.

While some agencies can offer convenience and a wider selection of training providers, booking directly with a local accredited training company, such as White Rose Training in Yorkshire, provides greater control, customisation, and value for your money.